Privacy Policy
Privacy Policy
Effective Date: 16/02/2025
Welcome to My Tomodachis. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases from our store.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
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Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
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Non-Personal Information: We collect data such as browser type, device information, IP address, and cookies to analyze trends and enhance your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders, including shipping and customer support.
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To send promotional emails and updates (only if you opt-in).
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To improve our website and personalize your experience.
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To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with:
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Service Providers: Third-party companies that help us with payment processing, order fulfillment, and website analytics.
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Legal Authorities: If required by law or to protect our rights and customers.
4. Security Measures
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transaction is 100% secure, and we encourage you to take precautions when sharing personal details.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may impact website functionality.
6. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing emails by clicking the "unsubscribe" link.
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Request details on how your data is being used.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using our website, you consent to this Privacy Policy and agree to its terms. Thank you for trusting My Tomodachis with your information.
Shipping & Delivery Information
Effective Date: 16/02/2025
At My Tomodachis, we proudly ship worldwide, delivering our plushies to every country across the globe! Below, you’ll find details about our shipping and delivery process.
1. Order Processing
- 1-2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Timeframes
- Estimated delivery time: 7-10 business days after processing.
- Please note that shipping times may vary depending on your location and any customs processing delays.
2. Shipping Rates - Shipping costs are calculated at checkout based on your location and order weight.
- We strive to offer the best shipping rates possible while ensuring reliable delivery.