- DESCRIPTION
- FAQ
- SHIPPING
Product Description
Why Deck is Special π
π Ultra-Soft & Huggable β Made from hypoallergenic plush fabric, as cozy as a winning hand.
π± Ethically Made & Eco-Friendly β Crafted with sustainable materials, because even the best games should be played with care for the planet.
π Perfect for Game Lovers β Whether you love poker, solitaire, or card tricks, Deck brings the joy of the game to life.
π Gives Back β A portion of each sale is donated to the monthly wildlife fund or mental health fund, proving that the best hands are the ones that help others.
Fun Fact About Playing Cards & Luck π²π
Did you know that playing cards have been around for over 1,000 years? Originating from ancient China, they traveled across the world, evolving into the games we love today. Each deck holds endless possibilitiesβjust like life itself! Whether itβs a game of chance or strategy, itβs not just about luckβitβs about how you play.
By bringing Deck home, youβre not just getting a playful, clever plushieβyouβre gaining a loyal friend who will remind you that life is a game meant to be enjoyed. So go aheadβshuffle, draw, and let the adventure begin! πβ¨
FAQ
π§Έ About Our Plushies
1οΈβ£ What materials are your plushies made from?
Our plushies are made with hypoallergenic, ultra-soft fabric and eco-friendly stuffing, ensuring they are safe for all ages.
2οΈβ£ Are your plushies machine washable?
Yes! Most of our plushies are machine washable on a gentle cycle. For best results, we recommend hand washing and air drying.
3οΈβ£ Do your plushies come in different sizes?
Yes! Many of our plushies come in multiple sizes, from mini keychain plushies to giant cuddle buddies! Check the product page for available size options.
4οΈβ£ Do you sell limited edition plushies?
Yes! We release limited-edition plushies based on seasons, holidays, and collaborations. Stay updated by following us on Instagram & TikTok!
5οΈβ£ Can I customize or personalize a plushie?
At the moment, we donβt offer full customization, but we are working on embroidered name options for select plushies! Stay tuned.
π¦ Ordering & Shipping
6οΈβ£ Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders. Shipping costs (if any) are calculated at checkout based on location.
7οΈβ£ How long does shipping take?
Orders are processed in 1-2 business days and shipped within 7-10 business days. Delivery times may vary depending on location.
8οΈβ£ Do you ship internationally?
Yes! We ship to every country in the world. π If you experience issues at checkout, please contact us!
9οΈβ£ Will I get a tracking number?
Yes! Once your order is shipped, youβll receive a tracking number via email to monitor your packageβs journey.
π About My Tomodachis & Our Mission
π What is My Tomodachis all about?
My Tomodachis is more than a storeβitβs a movement to combat loneliness and spread joy through adorable plushies. Our plushies are designed to bring comfort, companionship, and warmth to everyone who needs it.
1οΈβ£1οΈβ£ How does My Tomodachis support mental health and wildlife conservation?
We donate 10% of all profits to mental health charities and wildlife conservation funds. Every plushie you buy helps support these important causes!
1οΈβ£2οΈβ£ Do you have a community I can join?
Yes! We have an Instagram & TikTok community where you can share your plushie photos, connect with other plushie lovers, and join our exclusive giveaways!
π Returns & Customer Support
1οΈβ£3οΈβ£ What if my plushie arrives damaged?
Weβre sorry for any inconvenience! If your plushie arrives damaged, contact us within 7 days of receiving it, and weβll replace it for free.
1οΈβ£4οΈβ£ Can I return or exchange a plushie?
Yes! We accept returns within 30 days of delivery. Plushies must be unused and in their original packaging. Return shipping costs apply unless the item is defective.
1οΈβ£5οΈβ£ How do I contact customer support?
You can reach us via email at support@mytomodachis.com, or DM us on Instagram for quick replies!
Shipping Information
π¦ Shipping & Delivery Information
At My Tomodachis, we ensure that your plushie friends arrive safely and on time! Hereβs everything you need to know about our shipping process:
π Do You Ship Internationally?
Yes! We ship to every country in the world π so you can get your plushie companion no matter where you are.
π How Long Does Shipping Take?
Order Processing: 1-2 business days
Shipping Time: 7-10 business days (varies by location)
Tracking Provided: Yes! Youβll receive a tracking number via email once your order ships.
π Note: Some remote areas may experience longer delivery times due to customs processing or shipping carrier delays.
π° How Much Does Shipping Cost?
Shipping is FREE on all orders! π
Any additional shipping fees (if applicable) will be calculated at checkout based on your location.
π¦ How Will My Plushie Be Packaged?
Your plushie will be:
βοΈ Carefully wrapped for protection
βοΈ Packed in eco-friendly packaging whenever possible
βοΈ Delivered with love & care
β What If My Package Is Delayed or Lost?
If your package hasnβt arrived within the estimated time:
1οΈβ£ Check your tracking link for updates
2οΈβ£ Contact your local postal service (sometimes items are held at customs)
3οΈβ£ If your order is lost or severely delayed, reach out to our support team, and weβll help resolve the issue
π© Support Email: support@mytomodachis.com
π Can I Change My Shipping Address After Ordering?
Yes, but only within 24 hours of placing your order. Please contact us ASAP if you need to update your address.
β οΈ Customs, Duties & Import Taxes
Some countries may charge customs fees, import duties, or taxes based on their regulations however My Tomodachi has you covered!
π Need More Help?
If you have any shipping-related questions, feel free to reach out to our support team!
π© Email: support@mytomodachis.com
π Thank you for supporting My Tomodachis! We canβt wait for your plushie to find its forever home! π