Hops the Family Bunny
Hops the Family Bunny
Limited Time Deal! 50% OFF and FREE Shipping included
Gives Back to Nature & Mental Health
Ethically Made & Eco-Friendly
Hypoallergenic Plush Fabric and Perfect for Cuddles!
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30-Day Easy Returns
30-Day Easy Returns
Fast Global Shipping
100,000+ Global Customers
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- DESCRIPTION
- FAQ
- SHIPPING
Product Description
FAQ
🧸 About Our Plushies
1️⃣ What materials are your plushies made from?
Our plushies are made with hypoallergenic, ultra-soft fabric and eco-friendly stuffing, ensuring they are safe for all ages.
2️⃣ Are your plushies machine washable?
Yes! Most of our plushies are machine washable on a gentle cycle. For best results, we recommend hand washing and air drying.
3️⃣ Do your plushies come in different sizes?
Yes! Many of our plushies come in multiple sizes, from mini keychain plushies to giant cuddle buddies! Check the product page for available size options.
4️⃣ Do you sell limited edition plushies?
Yes! We release limited-edition plushies based on seasons, holidays, and collaborations. Stay updated by following us on Instagram & TikTok!
5️⃣ Can I customize or personalize a plushie?
At the moment, we don’t offer full customization, but we are working on embroidered name options for select plushies! Stay tuned.
📦 Ordering & Shipping
6️⃣ Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders. Shipping costs (if any) are calculated at checkout based on location.
7️⃣ How long does shipping take?
Orders are processed in 1-2 business days and shipped within 7-10 business days. Delivery times may vary depending on location.
8️⃣ Do you ship internationally?
Yes! We ship to every country in the world. 🌍 If you experience issues at checkout, please contact us!
9️⃣ Will I get a tracking number?
Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s journey.
💖 About My Tomodachis & Our Mission
🔟 What is My Tomodachis all about?
My Tomodachis is more than a store—it’s a movement to combat loneliness and spread joy through adorable plushies. Our plushies are designed to bring comfort, companionship, and warmth to everyone who needs it.
1️⃣1️⃣ How does My Tomodachis support mental health and wildlife conservation?
We donate 10% of all profits to mental health charities and wildlife conservation funds. Every plushie you buy helps support these important causes!
1️⃣2️⃣ Do you have a community I can join?
Yes! We have an Instagram & TikTok community where you can share your plushie photos, connect with other plushie lovers, and join our exclusive giveaways!
🔄 Returns & Customer Support
1️⃣3️⃣ What if my plushie arrives damaged?
We’re sorry for any inconvenience! If your plushie arrives damaged, contact us within 7 days of receiving it, and we’ll replace it for free.
1️⃣4️⃣ Can I return or exchange a plushie?
Yes! We accept returns within 30 days of delivery. Plushies must be unused and in their original packaging. Return shipping costs apply unless the item is defective.
1️⃣5️⃣ How do I contact customer support?
You can reach us via email at support@mytomodachis.com, or DM us on Instagram for quick replies!
Shipping Information
📦 Shipping & Delivery Information
At My Tomodachis, we ensure that your plushie friends arrive safely and on time! Here’s everything you need to know about our shipping process:
🌍 Do You Ship Internationally?
Yes! We ship to every country in the world 🌎 so you can get your plushie companion no matter where you are.
🚚 How Long Does Shipping Take?
Order Processing: 1-2 business days
Shipping Time: 7-10 business days (varies by location)
Tracking Provided: Yes! You’ll receive a tracking number via email once your order ships.
📌 Note: Some remote areas may experience longer delivery times due to customs processing or shipping carrier delays.
💰 How Much Does Shipping Cost?
Shipping is FREE on all orders! 🎉
Any additional shipping fees (if applicable) will be calculated at checkout based on your location.
📦 How Will My Plushie Be Packaged?
Your plushie will be:
✔️ Carefully wrapped for protection
✔️ Packed in eco-friendly packaging whenever possible
✔️ Delivered with love & care
❓ What If My Package Is Delayed or Lost?
If your package hasn’t arrived within the estimated time:
1️⃣ Check your tracking link for updates
2️⃣ Contact your local postal service (sometimes items are held at customs)
3️⃣ If your order is lost or severely delayed, reach out to our support team, and we’ll help resolve the issue
📩 Support Email: support@mytomodachis.com
🔄 Can I Change My Shipping Address After Ordering?
Yes, but only within 24 hours of placing your order. Please contact us ASAP if you need to update your address.
⚠️ Customs, Duties & Import Taxes
Some countries may charge customs fees, import duties, or taxes based on their regulations however My Tomodachi has you covered!
💖 Need More Help?
If you have any shipping-related questions, feel free to reach out to our support team!
📩 Email: support@mytomodachis.com
💌 Thank you for supporting My Tomodachis! We can’t wait for your plushie to find its forever home! 😊
Loved by many peoples
Emotional Comfort and Companionship
Our plushies are designed to provide comfort and alleviate feelings of loneliness. Research indicates that stuffed animals can help reduce anxiety and promote relaxation in both children and adults.
Support for Mental Health and Wildlife Conservation
A portion of every purchase is donated to reputable mental health charities and wildlife conservation funds. This means your support directly contributes to vital causes, reflecting a shared commitment to societal well-being.
Community of Care and Connection
By choosing My Tomodachis, you join a community that values empathy, support, and environmental stewardship. Our brand fosters connections among customers who share a passion for making a positive difference in the world.
